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Resizing, Servicing & Repairs

Resizing, Servicing and Repairs

At JewelleryMarvels, we want you to be absolutely satisfied with your precious diamond jewellery. In case your new ring is a little tight or too loose on your finger, you can simply send it back to us within 30 days from the date of purchase and we will resize it for free. To make your shopping experience as stress-free as possible, we also offer FREE return shipping on a resizing request made within 30 days from the date of purchase. Most ring resizing requests are completed in approximately 9 – 12 business days from the time the shipment is received.

We understand that jewellery can get little bit dull after certain time regardless of quality of diamond and polish. That’s why we offer services to make your jewellery look like brand new again at very minimal charge. We have in house experts to take care of any jewellery repairing needs you have.

DETAILED TERMS AND CONDITIONS:

Resizing a ring one full size or more in either direction is not recommended and may require additional work not covered by our free resizing policy. We offer one complimentary resizing, within the sizing tolerance. If the resized ring costs more than the existing ring due to additional metal weight, the incremental cost shall be borne by the customer.
In order to maintain structural integrity, certain rings are final sale. Please note that diamond eternity bands cannot be resized. Custom, modified, and engraved rings are subject to resize fees.
If you wish you resize a ring after a 30 day period, return shipping charges will be applied. Please note that after resizing, a ring cannot be returned or exchanged.
If for some reasons, your product needs to be repaired, the company shall repair/replace the product for charges to be determined on a case to case basis. Shipping charges for all repair requests shall be borne by the customer.
This feature is only available for orders that are shipped within India. For all internationals orders that are shipped abroad from India, we do not offer free ring resizing or free return shipping due to potential taxes being levied. If you have any questions about resizing and repairs, please feel free to speak to one of our expert jewellery consultants at +91 9016244463 or email us at care@tretabybrdesigns.com.

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